OSX_REFOGKEYLOGGER.MSGKD15; "Unable to Quarantine"
Hi - Trend Micro is finding the following file on my Mac: OSX_REFOGKEYLOGGER.MSGKD15. But it also says: "Unable to Quarantine."
The location is /System/Library/CoreServices/MRT.app/Contents/MacOS/MRT. It's found a nine instances of the file over the last few days.
It appeared first on May 15, here: /.PKInstallSandboxManager-SystemSoftware/3DA8B512-63A9-4937-9496-F790B9C7FB62.activeSandbox/Root/System/Library/CoreServices/MRT.app/Contents/MacOS/.BC.T_NT85D0, which Trend Micro Cleaned.
But there have been nine instances since then -- all at /System/Library/CoreServices/MRT.app/Contents/MacOS/MRT, and all with the "Unable to Quarantine" message.
Any advice? Many thanks!
Trend Security Expert
3 years ago
Welcome to Trend Micro Home User Community.
May we know if you are using the latest version of the program for us to check on this? You may refer to the link below to know if you have the latest version.
How to check if you have the latest version (Antivirus for Mac)
Awaiting your response.
3 years ago
please advisse what i have todo to correct this or, just ignore it?