Neophyte
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2 Messages
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180 Points
iCoreService high CPU load and logfile shows database disk image is malformed in "SELECT inode FROM census_cache WHERE inode=
Good morning,
i had some times very high CPU loads while Trend Micro is active on my Macbook Pro (BigSur 11.2.3).
Researching the root cause get me to the logfile and there are a lot of error messages ( > 10/s) like:
Process iCoreService
database disk image is malformed in "SELECT inode FROM census_cache WHERE inode=xxxxxx -> inode is changing
database corruption at line 74302 of [02c344acea]
Stopping Trend Micro help to reduce the CPU load and stop the logfile entries, thats the evidence that Trend Micro Agent is the root cause of the problem.
Both the OS and the TM Agent are latest Versions, what can i do to solve the problem?
Accepted Solution
tm_angelo
Superstar
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445 Messages
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8.6K Points
2 years ago
Hi, karl.schindler!
Welcome to Trend Micro Home Users Community.
Kindly try to manually update your Trend Micro software and delete temp files, you may open the link below for more detailed instructions.
How to perform manual update (Antivirus for Mac)
If that doesn't solve your issue, you can try to reinstall the software by following the guide below. It may have some corrupted parts in it causing the software to slow down.
How to install Antivirus for Mac
Hope this helps!
-TM_Angelo
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