M
Neophyte

Neophyte

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2 Messages

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120 Points

Friday, March 10th, 2023 4:30 PM

High memory usage Antivirus Extension

​Hey,​

​TrendMicro Antivirus is just running fine with below 300 MB of used memory. The Antivirus Extension do uses 37 gigabyte of virtual and 3 GB of real memory.​
​How can I fix that?​
​Cheers, Marcel​

Brand User

Neophyte

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1 Message

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70 Points

21 days ago

Hi @marcel ,

Welcome to Trend Micro Community!

To further help you with your concern, I would like to verify the following details:

  • Device you are using and the operating system 
  • Exact name of the Trend Micro Application
  • Browser you are using with the installed extension

Thank you and regards.

Hustler

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102 Messages

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2.7K Points

21 days ago

"The Antivirus Extension"

What do you mean by " Antivirus Extension "   ?

Neophyte

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2 Messages

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120 Points

19 days ago

Its a process called "Trend Micro Antivirus Extension" which is separate from the other Trend Micro processes

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