M
Neophyte

Neophyte

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2 Messages

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120 Points

Friday, March 10th, 2023 4:30 PM

Closed

Resolved

High memory usage Antivirus Extension

Hey,

TrendMicro Antivirus is just running fine with below 300 MB of used memory. The Antivirus Extension do uses 37 gigabyte of virtual and 3 GB of real memory.
How can I fix that?
Cheers, Marcel

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Brand User

Trend Security Expert

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83 Messages

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1.7K Points

1 year ago

Hi @marcel ,

Welcome to Trend Micro Community!

To further help you with your concern, I would like to verify the following details:

  • Device you are using and the operating system 
  • Exact name of the Trend Micro Application
  • Browser you are using with the installed extension

Thank you and regards.

 Superstar

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298 Messages

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7.3K Points

1 year ago

"The Antivirus Extension"

What do you mean by " Antivirus Extension "   ?

Neophyte

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2 Messages

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120 Points

1 year ago

Its a process called "Trend Micro Antivirus Extension" which is separate from the other Trend Micro processes

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