winginsue's profile
Neophyte

Neophyte

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7 Messages

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260 Points

Saturday, December 2nd, 2023 7:47 PM

Pay Guard and Microsof Edge

When I click on a link to Amazon, the Pay Guard dialog box comes up stating I should go to Pay Guard window.  The problem is it just keeps doing it until I have to close Edge to get it to stop.   How do I turn off pay guard?  This is driving me nuts. 

I am using Windows 11 and Microsoft Edge.

Brand User

Trend Security Expert

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65 Messages

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1.4K Points

3 months ago

Hi @winginsue,

I'm sorry that this happened. Pay Guard will pop up to open a secure version of your default browser so you can conduct online transactions safely every time you visit a banking or shopping website.

If you prefer not to use Pay Guard, you may refer to this link to disable the pop-up: https://helpcenter.trendmicro.com/en-us/article/tmka-10227

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