Neophyte
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1 Message
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100 Points
Notification says update needed, tried to activate but no response from Mocro
Screen message advise that "Update Needed" but unable to activate update.
Neophyte
•
1 Message
•
100 Points
Screen message advise that "Update Needed" but unable to activate update.
tm_darlene
Trend Security Expert
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51 Messages
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1.1K Points
1 year ago
Hello @kkgm60 ,
Thank you for joining Trend Micro Home Users Community!
To provide you with the best assistance, could you please share the current version of your Trend Micro software? Once you've got that, let's proceed with the troubleshooting steps below:
1. Click "Stop components" to Temporarily disable protection of Trend Micro
2. Click on "2. Delete Now" to delete the security updates.
3. Click "Start Components" and try to update again.
Hope this helps!
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