My laptop was just returned from Geek Squad after they installed a new fan. Now I cannot use Pay Guard until it is reactivated.

Hi, larrysiefferman

 

Welcome to Trend Micro Home Users Community.

 

You may reinstall the latest version of Trend Micro first. Here's how: 

How to install Trend Micro for Best Buy on Windows

 

Once done, you may follow the link below on how to enable and configure Pay Guard: 

Secure Online Purchases with Trend Micro Pay Guard

 

You may also manage your account on Trend Micro MyAccount.

 

Hope this helps.

- TM_Rochelle