M
Neophyte

Neophyte

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1 Message

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100 Points

Thursday, December 14th, 2023 7:13 PM

Closed

I need help but when I got on chat there was no place for me to type my ?

I want to protect my new iphone but do not know how to scan. Is there a # I can call for help?

Brand User

Trend Security Expert

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66 Messages

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1.4K Points

4 months ago

 
Welcome to Trend Micro Online Community.
  
Below are the hotlines for our phone support.
 
North America
- 1-800-864-6027 | Mon to Fri 5AM - 8PM (PST)
- 1-877-275-8611 Option 2 | 24x7
- 1-888-896-6923 | 24x7
 
Australia
- 1-300-305-289 | Mon to Fri 7AM - 7PM (Sydney Time)
- 1-800-653-607 Option 1 | 24x7
- 1-800-653-607 Option 2 | 24x7
 
New Zealand
- 0-800-004-633 | Mon to Fri 7AM - 7PM (Sydney Time)
- 0-800-004-630 Option 1 | 24x7
- 0-800-004-630 Option 2 | 24x7
  
To protect your new phone under your existing subscription, you can try to do the following first:
 
1. Get the application through Appstore (for iOS) or Google Playstore (for Android)
2. Search Trend Micro Mobile Security and install
3. Open the application and register your Trend Micro Account.
 
Let us know if you need anything else.

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