1 Message


100 Points

Thursday, March 9th, 2023 4:33 PM



Was charged $20 for a 7 day free subscription

I didn’t receive an order or confirmation serial number, and I was charged $20 immediately for the free trial. I was trying to request a refund but was disconnected from the help.

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Brand User

Trend Security Expert


29 Messages


640 Points

1 year ago

Hi @fst10910,

Welcome to Trend Micro Users Community!

I checked your account and it seems that your concern has been addressed thru Trend Micro Chat support.

If you have any further questions or concerns, please do not hesitate to reach out to us. We are always here to help.

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