P
Neophyte

Neophyte

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1 Message

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100 Points

Sat, Jan 22, 2022 8:15 AM

Connection issue vpn

For some reason my vpn does not connect to anywhere. It just says connecting and then after a while it just says disconnected. Can anyone tell me why it would do this? Thanks 

Legend

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644 Messages

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11.3K Points

Il y a 4 m

Hi paulwareham2022,

 

Welcome to the Trend Micro Home Users Community! 

 

I'm sorry to hear of your experience. This is not the usual behavior of the program. To further check this, may we ask for the following information below? 

1. Version installed on your phone
2. Exact Error message if any
3 Screenshots of the notification if possible

 

How to take a screenshot to send to Trend Micro Technical Support

 

You may also check this link below to more about it:

VPN Proxy One Pro connection keeps on disconnecting

 

Awaiting for your response

- TM_Rochelle

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