1 Message


100 Points

Saturday, January 22nd, 2022 8:15 AM



Connection issue vpn

For some reason my vpn does not connect to anywhere. It just says connecting and then after a while it just says disconnected. Can anyone tell me why it would do this? Thanks 

Brand User

Trend Security Expert


753 Messages


13.4K Points

2 years ago

Hi paulwareham2022,


Welcome to the Trend Micro Home Users Community! 


I'm sorry to hear of your experience. This is not the usual behavior of the program. To further check this, may we ask for the following information below? 

1. Version installed on your phone
2. Exact Error message if any
3 Screenshots of the notification if possible


How to take a screenshot to send to Trend Micro Technical Support


You may also check this link below to more about it:

VPN Proxy One Pro connection keeps on disconnecting


Awaiting for your response

- TM_Rochelle

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