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Neophyte

Neophyte

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1 Message

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100 Points

Wed, Jun 22, 2022 1:15 PM

Closed

Can't Disable Notifications nor Banners Andriod

Using phone navigation set to always be on top. VPN notifications disabled.  Banners turned off. 

While driving, Banners cover navigation.  Sometimes the app opens to show that other apps don't have VPN protection!

Dangerous!  Need to close the VPN app and switch back to navigation while driving! 

Legend

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753 Messages

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13.4K Points

3分前

Hi, smEg

 

Welcome to Trend Micro Home Users Community.

 

This happens because your device uses Power Saving Mode for power monitoring which stops or sleeps the apps running in the background to save battery.

 

May I know what is the model of your phone and the version of Trend Micro installed? Also, can you send us the screenshot of the banner that you're referring to? You may refer to this link below:

 

Web Guard keeps turning off

 

Let me know if you have further questions.

 

- TM_Rochelle

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