Official

Accepted

Unanswered

Advanced Filters

Search Results (199)

Most Recent
Mobile phone not updating?

There was verizon and trend both skinning and clearing my phone. I disabled the Verizon, but I still don't see a update. That has gone through my phone for trend app.

Question

32

1

0

How to uninstall trend micro

I need to uninstall trend micro, and can't figure out how. All of their instructions lead to dead web links. Help!

Question

19

1

0

Trend Micro Toolbar

Ciao a tutti, da un po' di tempo quando faccio una ricerca su Google (Google Chrome - Mozilla Firefox - Microsoft Edge) mi si apre una lista di pagine colore verde, e fino a qua tutto bene, mentre se vado con il mouse a toccare un collegamento, questo non evidenzia più nessun colore, tempo fa funzio

Question

56

3

0

Adding activation code

How do I add a new activation code to my account?

Question

21

1

0

Webgaurd

When I turn web gaurd on on my iPhone 13. Latest updates installed.  My vic emergency app won’t load and I need that for fire danger area.  i have put www.vicemergency.com.au in the aloud web site list but it still won’t let alerts come through 

Problem

32

1

0

VPN Pro Disconnecting

Repeatedly disconnecting by itself

Problem

25

1

0

How to get trend micro apex one security agent

Hi I am a home user, I want to install trend micro apex one security agent on windows 10/11. I couldn't able to find trail version to install  then planning to go for licensing. Please advice where to download and install some specific modules.

Question

25

1

0

@ tm_prima

Hello tm_prima, Its been a month since "your team " started the "investigation" , see below. Can you share with us the result of "team investigation" ??? "Hi @claudiubotezatu​, We are looking into why it was designated as an Accepted Solution, even though the issue has not b

Question

77

1

0

False averting

Was supposed to get a 3 month subscription with iPhone but doesn’t work

Problem

22

1

0

Trend Micro Rescue Disk - Messages

I booted the USB drive with the Trend Micro Rescue software. Some lines are showing on the monitor. The last two are: Loading... mdadm: No arrays found in config file or automatically There is a new line then with a cursor blinking for a long time now already. I am not sure if the search is still ru

Question

11

1

0

Introduce new free to use AI app for scam detection

Recently Norton has come up with Genie app and Bitdefender has Scamio which are basically AI based apps which tells the user whether a text or screenshot is scam or not by using AI functions. Not all scam links are detected by any AV. Its just a suggestion to introduce an app similar to what Norto

Idea

46

1

0

Removing devices

I’ve got about 10 devices that I cannot remove. These are not the primary account devices. Why can’t I do this? Further to this, these devices are Amazon echo dots. The dots had a factory reset and no longer connect to internet. I do not have a notification to allow access to the internet.

Problem

30

2

VPN

Smartphone VPN will be turned off I woke up in the morning and turned on the VPN. At noon, I turned it on and looked at it, but there was no pattern. I clicked on it and it was not turned on.

Question

29

1

0

Trend Micro Wifi Protection never starts or runs on MacBooks

repeatedly installed and deleted Trend Micro Wifi Protection from my MacBook Pro/Air (all up to date and running Sonoma).Click on the app - it briefly shows in the task bar and then disappears. VPN settings missing from setting after each install. More frustrating that the product runs fine on my

Question

45

4

0

AI

What is AI symbol under my WiFi

Question

28

2

從中國無法VPN TW伺服器

1.從中國無法連接台灣VPN伺服器 2.連接其他國家VPN也不穩定,容易斷線速度慢

Idea

17

1

0

Access settings

I often get a message on my phone; Check Access Settings "Trend Micro Mobile Security can view and control the screen." warning. What is this? Should I be concerned?

Question

16

1

0

2Degrees & TrendMicro blocking server

TrendMicro & 2Degrees NZ Management need to sort their connection major downtime drop out bb connection trendmicro claim 2degrees insecure server ??? Whats up .. Fix it

Problem

6

1

0

Add DuckDuckGo as Supported Apps for Web Guard

Please add DuckDuckGo browser as Supported App for Web Guard. Making use of the browser's App Tracking Protection requires it to use aocal VPN, this makes it impossible to protect browsing with Trend Micro as it also needs a local VPN for (quite a lot of apps) protection to work.

Idea

10

1

0