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System Heating issue

I observed my laptop is heating much after installing trend micro internet security. What should I do or what should trend micro do?

Problem

5

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Log is empty for "Unauthorized changes"

4 "unauthorized changes" reported but log is empty

Problem

6

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Mobile security

I bought my trend security for two years for two devices and yet my tablet has said my trial is up when it isn't a trial

Question

5

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Reported "update time" is 1 h ahead

If I manually check for updates TM reports "Last updates check : 4/14/24   7:49:39 AM"  but in reality is 6:49:39 AM

Problem

5

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Trend Micro Maximum Security slowing down browsing substantially

Hello I've recently just purchased trend micro maximum security But ever since installing it my browsing has been extremely slow, So slow that some elements in websites are breaking or the website it being left in a read only type state. I've tried fixes In other help threads But none of it helps an

Problem

28

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Trend Micro blocks python pip3 by default?

Shouldn't this be an exception by default? It's commonly used software.

Problem

11

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TM for android

Its pattern is not updating and its been days since its stuck on a specific pattern number. Please fix this issue of TM for android.

Problem

24

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Trend Micro Security for Edge, Chromebook, Chrome and Firefox — April 2024 Release

In this release, the primary focus lies on backend enhancements and resolving identified issues within Trend Micro Security extensions. Product Version Trend Micro Security for Edge 1.7.1490 Trend Micro Security for Edge (Best Buy) Trend Micro Security for Chromebook&nb

Announcements

592

3

Trend Micro Pay Guard mobile app not working

I cannot open my Trend Micro Pay Guard app. I've been using it for years and now I can't open it. Please help and advise how to fix it.

Problem

20

3

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Nothing Works

Pixel 6 Pro, Everytime I use the VPN nothing works and I have to disable the VPN to do a search.  Google will not open correctly, my bank apps have difficulties, not a good experience.  So, I use it, try it, and delete it, hoping the problems I am experiencing have been addressed.

Problem

10

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why is my trend micro device security showing up as free version saying i need to upgrade it to use features

it says that my account is running free version of device security but i purchased a card from jb hifi and put the infornmation in when signing up but it is only letting me use free features

Problem

33

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Websiten mit sexuellen Inhalten

Ich war am Anfang begeistert was die App alles anbietet und hab die Premium Version bezahlt. Als ich dann aber auf dem Handy meines Sohnes es testen wollte, ob wirklich sexuelle Websiten gesperrt sind, stellte ich leider fest, dass diese Funktion absolut nicht funktioniert. Ohne weiteres sind Pornob

Problem

22

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Inquiry Regarding Partnership Availability with Ethiopian Company

Dear Trend Micro Partnerships Team, My name is Natnael, and I represent Irack IT Solutions, a leading IT company in Ethiopia. I am eager to know if there are any potential partnership opportunities available with Trend Micro for Ethiopian companies. I would greatly appreciate any information regard

Question

11

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Firefox and TrendMicro toolbar not working

Running Firefox 124.0.2 on W11Pro 23H2 and have TrendMicro Max Sec v17.8.1192 installed All working ok on Edge but not on Firefox. Clicking on the toobar icon merely states Install the latest version of Trend Micro Maximum Security now To enhance your protection, Trend Micro reco

Problem

38

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Trend autorenewal

Autorenewal takes the money ok. I’m happy with that but the only way I seem to be able to activate the renewal on IOS is to remove the app and reinstall it. Access from within the trend app is confusing and doesn’t seem to work for me.

Problem

32

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VPN

I want to block any kind of vpc from a computer, how can I block or turn off the vpn access on an user endpoint by applying policy?

Question

21

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Trend Micro Protection for Windows 10?

Is there a Trend Micro Protection for Windows 10?

Question

51

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App not availble

Trying to download new subscription to replacement iPad and it redirects to App Store which says app not available in my country. I have downloaded to my iPhone and android without problem

Question

13

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Misleading and false advertisement

You are guilty of misleading and false advertisement your security defined as maximum security is literally your security with the less security maximum implies has more not has less

Problem

41

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