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Mobile Security for Android

Mobile Security for Android

Get help with your Trend Micro Mobile Security (Android)

590

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Closed

Changing password for app

IN the mobile security app on your phone. How do you change the password when going into parental controls etc?

 posted 

4 y ago

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Last response by 

tm_victor 

4 y ago

Question

30

2

Closed

Crushing my battery life on all devices.

I have had the Maximum Security software on my Surface for two days and it absolutely crushes my battery life. This is completely unacceptable. I pu

 posted 

4 y ago

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Last response by 

tm_cj_10257d 

4 y ago

Problem

192

7

Closed

How to install Trend Micro on my smartphone? The link sent, leeds to "this article is not available in your country."

How to install Trend Micro in my smartphone? When trying it via the link sent, it does not work. The answer is, that this article is not available in

 posted 

4 y ago

 • 

Last response by 

tm_ferry 

4 y ago

Question

70

1

Closed

Can child uninstall parental block from their cell phone?

I want to install Trend micro internet security on my child's phone for the parental blocking. Is there a way they can uninstall it from their phone?

 posted 

4 y ago

 • 

Last response by 

tm_jandy 

4 y ago

Question

9

1

Closed

Safe Install -- Receiving A problem parsing the package

I recently renewed my Trend Micro Premium security account and attempted to activate Safe Install in the Mobile Security app. I received the message,

 posted 

4 y ago

 • 

Last response by 

tm_dianne 

4 y ago

Problem

20

1

Closed

Cannot uninstall apps

My android S5 has a recurring pop-up that looks like it comes from Trend Micro Mobile Security. It says Removal Recommended, App: Samsung Billing, Thi

 posted 

4 y ago

 • 

Last response by 

tm_ian 

4 y ago

Question

40

1

Closed

Want to use SAFE INSTALL, get a Parse error message

Using an S5 with Marshmallow installed. Just updated to Mobile security 8.2. Downloaded the user manual. Noticed that Pre-Installation Scan goes past

 posted 

4 y ago

 • 

Last response by 

tm_kim 

4 y ago

Problem

15

3

Closed

Add a mobile device to my subscription

How do I add my mobile phone to my Trend account?

 posted 

4 y ago

 • 

Last response by 

tm_claudia 

4 y ago

Question

65

6

Closed

Mobile Hot Spot problem

After installing Mobile Security for Android on my Galaxy S5 Active phone my mobile hotspot now will not work. When I turn it on it  turns itsel

 posted 

4 y ago

 • 

Last response by 

tm_l 

4 y ago

Problem

8

1

Closed

Is there a Trend Micro version for Kindle devices?

If there is, is it an extra charge?

 posted 

4 y ago

 • 

Last response by 

tm_l 

4 y ago

Question

77

3