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Mobile Security for Android

Mobile Security for Android

Get help with your Trend Micro Mobile Security (Android)

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Mobile Security in UK does not work - quite a surprise; Cloud Scan also not working;

Not happy to have purchased Trend Micro Maximum Security on basis that it will work on 5 devices including Android, to find that the Mobile App won't

 posted 

3 y ago

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Last response by 

tm_kiko 

3 y ago

Problem

8

2

Closed

Find your device not working

I have tried either sending a signal or finding my device and it has not worked since September. It keeps telling me.....Unable to refresh. This fea

 posted 

3 y ago

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Last response by 

tm_kiko 

3 y ago

Question

26

4

Closed

Seit dem Update auf Android 8.0

Seit dem Update auf Android 8.0 wird in der Tskleiste ein Symbol angezeigt, Mobile Security, wird im Hintergund ausgeführt, wie kann ich dies ausblend

 posted 

3 y ago

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Last response by 

tm_ian 

3 y ago

Problem

5

2

Closed

Interrupts phone function when in Bluetooth mode

Automatically enters scan mode when bluetooth is on and interrupts phone functions. TrendM scan opertation pops within a few seconds up on screen when

 posted 

3 y ago

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Last response by 

tm_kiko 

3 y ago

Problem

8

1

Closed

Samsung S6 Fails to Upgrade

My Samsung S6 Android 7.0 constantly fails to upgrade due to an 'unstable internet connection' I have NBN optic fibre and that should not be unstable.

 posted 

3 y ago

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Last response by 

tm_kiko 

3 y ago

Question

7

1

Closed

Does the Android update affect the security app's performance?

Does the Android update affect the security performance like detecting malware, viruses or protection of surfing the web? For example, I recently got

 posted 

3 y ago

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Last response by 

tm_justinem 

3 y ago

Question

11

1

Closed

Impossible to turn off Auto Renew !!

I have been going around in circles for the past hour trying to turn OFF the auto renew on a mobile product. I have managed to do it on the other prod

 posted 

4 y ago

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Last response by 

aeroplanino78 

4 y ago

Problem

48

4

Closed

sort of error code

went to control screen, then went to renew subscrition saw update, clicked downloaded new version, no problem. NO ERROR CODE

 posted 

4 y ago

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Last response by 

tm_ivan 

4 y ago

Question

8

1

Closed

I am using the application from the Google Play store

Since the latest version update, I'm getting a poor rating. Also updated the os to 7.0 nougat on my smartphone Samsung A5 2017. I have also supplied y

 posted 

4 y ago

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Last response by 

tm_vin 

4 y ago

Problem

10

1