Mac Security

Mac Security

Get help with your Trend Micro Anitivirus for Mac

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OSX_REFOGKEYLOGGER.MSGKD15

As per the other posts, i have a couple of looks for OSX_REFOGKEYLOGGER.MSGKD15, a couple of web pages are trying to tell me that it is malware which

OSX_REFOGKEYLOGGER.MSGKD15; "Unable to Quarantine"

Hi - Trend Micro is finding the following file on my Mac: OSX_REFOGKEYLOGGER.MSGKD15. But it also says: "Unable to Quarantine."​The location

 posted 

4 days ago

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Last response by 

3 days ago

...signed by “Trend Micro, Inc.” which will be incompatible with a future version of macOS. Contact the developer for support.

i get this message on mac with latest system updates:Existing software on your system loaded a system extension signed by “Trend Micro, Inc.” which wi

 posted 

4 days ago

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Last response by 

4 days ago

Apple told me in the last update, that Apple in Future Trend-micro will no longer endorse. What can I do?

Apple told me in the last update, that Apple will in the future no longer endorse Trend-micro. What can I do?

Porn hub available under High filter strengh?!

Why in heavens name can my child access PORNHUB while your antivirus is set to HIGH?! I thought this system could be trusted, especially from such a h

 posted 

7 days ago

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Last response by 

7 days ago

Can't move icoreservice file into hard drive access area

During installation I am asked to move a specific file into the hard drive access (German: Festplattenvollzugriff).Unfortunatley the icoreservice file

 posted 

8 days ago

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Last response by 

8 days ago

renewing with same registration key which I bought last year if I haven't used it for 2 devices

Can I use the same registration key to renew, which I bought last year if I haven't used it for 2 devices?

 posted 

9 days ago

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Last response by 

9 days ago

"unable to quarantine"

What do you do when your scan results from the backup of your Apple Mac say you have a threat that Trend Macro Antivirus is unable to quarantine?? Has

 posted 

12 days ago

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Last response by 

11 days ago

Scans show same # threats every time

For the past ~2 months, I get a Scan Completed window that shows 89 threats found. It's the same for every scan, so seems suspicious. All of th

 posted 

13 days ago

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Last response by 

12 days ago

Trend Micro Maximum Security wont load on Mac. Still can put onto 4 more devices but error comes on Mac saying too many devices installed?

I have purchased Trend Micro Maximum Security for 6 devices. I have put ontomy two PCs but wont let me load onto my MAC. Comes up with an error . P

 posted 

15 days ago

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Last response by 

13 days ago