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Welcome to the Trend Micro Home Users Community!

Our support community is a great place to get help directly from Trend Micro support experts. Get your questions answered and problems solved!

You need to have a Trend Micro account to join this support community. To join, please click "CLICK HERE TO JOIN" button, and follow the steps to sign in with your Trend Micro account and password. If you do not know your Trend Micro account or password, please visit http://account.trendmicro.com.    

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Conversations

Conversations 1 - 20 of 1630
Photo of aboldexperimentor
Can't uninstall
I've been trying to uninstall this program for a few months now. Whenever the program is running it makes my CPU usage shoot up to %99. A...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of dhillon9895
slowing my computer
my computer is 16gb ram 1tb hardrive bought brand new yesterday and loaded trend antivurus as soon as i putted trend my computer gone ext...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of teohyk.ggtm
Protection turned OFF
Why was the protection turned OFF and I had to manually turn on the protection? Why were we not alerted that the protection had been turn...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of pennington
Smartpackagetracker
I am disappointed that Trend Micro allowed SmartPackageTracker infect my computer. I have tried to get rid of the spyware but with succe...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress