Favicon 128x128

Welcome to the Trend Micro Home Users Community!

Our support community is a great place to get help directly from Trend Micro support experts. Get your questions answered and problems solved!

You need to have a Trend Micro account to join this support community. To join, please click "CLICK HERE TO JOIN" button, and follow the steps to sign in with your Trend Micro account and password. If you do not know your Trend Micro account or password, please visit http://account.trendmicro.com.    

CLICK HERE TO JOIN

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Conversations 1 - 20 of 1577
Photo of smygan42
Renewing subscription
I just want to renew my subscription.  I have been a client of TM for many years - why make it so difficult?  Your renewal reminder email...
  • 1 me too
  • 1 reply
  • Problem
Photo of lvez
Access Problem
I have problem accessing some of the websites like Qantas, as your program prevents it. How can I temporarily switch it off? Or perhaps t...
  • 1 me too
  • 1 reply
  • Problem
Photo of pns
KB4493509
Windows 10 x64 failed to install "2019-04 Cumulative Update for Windows 10 Version 1809 for x64-based Systems (KB4493509)". The PC contin...
  • 1 me too
  • 1 reply
  • Problem
Photo of greg
OFFLINE STATUS
Our company just bought a WFBSS with 3-year subscription for 23 seats.I configure the console (server) and install agent on my PC. but wh...
  • 1 me too
  • 1 reply
  • Problem