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Welcome to the Trend Micro Home Users Community!

Our support community is a great place to get help directly from Trend Micro support experts. Get your questions answered and problems solved!

You need to have a Trend Micro account to join this support community. To join, please click "CLICK HERE TO JOIN" button, and follow the steps to sign in with your Trend Micro account and password. If you do not know your Trend Micro account or password, please visit http://account.trendmicro.com.    

CLICK HERE TO JOIN

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Conversations

Photo of woodartisan55
Trend Micro is the best!
I just purchased an HP PC laptop with a Pentium quad core processer. Because of a question asked by another user a few days ago and the a...
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Photo of deepakh
android
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Photo of lshaver91
Purchased at Best Buy again this year. Fastest install ever. Trend Micro is the best.
Great protection at a very good price point. I have used your tech support before and they were very helpful. Keep up the good work!
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Photo of yichiendung
You're system really helped my problems with viruses
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Photo of moe907
you guys are the best no virse
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Photo of chukpilk
Chatted with Sonny to fix hangup problem. He sent link to fix. Fix worked. Thanks, Sonny !!
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Photo of phil.hansen
very satisfied customer
Virtually no problems with Trend for over 10 years
  • 2 me toos
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Photo of dannyboy7164
Very easy too install. thank you! Dr. Jones
Very nice setup. No problem's. Nice scan. Easy job. Thanks!
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Photo of Max Slo
2017 Merry Christmas to...
... all the Trend Micro staff, especially community representatives, (especially the girls!) :P And yes, to the other members!  And yes...
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Photo of m25ludwig
Very helpful tech support
Called tech support and spoke to Kim (not sure of the spelling).  He was extremely helpful and professional.
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Photo of jeanettethompson717
Loading software
My issue was resolved
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Photo of bfsk2010
thanks for your help today John Talavera... in cashback offer, the battery needed power and we lost the chat reply window Bill
thanks for your help today John Talavera... in the cashback offer, the battery kicked in to connect to power and we lost the chat reply w...
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Photo of gary.tuckerman
maximum
fuck good
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Photo of Tom Emmelot
Happy New year
  • 3 me toos
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Photo of Brian84405
I couldn't have asked for an easier installation!
The survey took a lot longer than the installation!
  • 3 me toos
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Photo of jdwilson
Telephone Support
I just finished my first support session with one of your assistants. She was very patient, professional, and empathetic. With her help...
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Photo of joanbell
THANK YOU!
I just wanted to say a big THANK YOU to Trend for the simple, quick and easy-to-follow instructions to get my Security back onto my Mac a...
  • 4 me toos
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Photo of Roxanne Dupre
It was a breeze to install and things are running smoothly
super easy to install and no issues to report
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Photo of ph7486
Session ID 477110578
Worked with Justine Charles M. on a issue last night , and lost communications. I followed though on the processes we discussed and all ...
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Photo of ahsans
World number 1 antivirus (Trend Micro)
Hi folks! This is not more like a problem/issue/question, or anything such like those. I just want to give Trend Micro a big massive CONG...
  • 5 me toos
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