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Welcome to the Trend Micro Home Users Community!

Our support community is a great place to get help directly from Trend Micro support experts. Get your questions answered and problems solved!

You need to have a Trend Micro account to join this support community. To join, please click "CLICK HERE TO JOIN" button, and follow the steps to sign in with your Trend Micro account and password. If you do not know your Trend Micro account or password, please visit http://account.trendmicro.com.    

CLICK HERE TO JOIN

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Conversations

Conversations 1 - 20 of 27
Photo of thebunches
Customer satisfaction survey
Hi - I was sent a customer satisfaction survey late yesterday with regard to my subscription renewal. I filled it out and pressed 'Submit...
  • 1 me too
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Photo of jesnyder1974
Best Internet Security for Home Use
I just wanted to inform you, that  at my place of employment, we used Trend Micro Maximum Security for our entire corporation, both in th...
  • 1 me too
  • 1 reply
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Photo of ostlerbabe
Geek Squad
I just had EG Matthew E. and Agent Mhenryn C. at Geek Squad help me replace my Kaspersky with Trend Micro. They were both very helpful an...
  • 1 me too
  • 1 reply
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Photo of mgrech26
I would like to praise a job well done by Mark via remote control
Mark to remote technician did a great job installing and correcting things for me today
  • 1 me too
  • 3 replies
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Photo of algarve
Trend Micro Maximum ist für mich der beste Virenschutz in 2018
  • 1 me too
  • 2 replies
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Photo of inaholthaus
Your help with a problem a while ago was absolutely perfect and wonderful.
Everything
  • 2 me toos
  • 2 replies
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Photo of buckley.ian
Thankyou at Trend Micro for job 821189 with your help all good
  • 2 me toos
  • 1 reply
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Photo of woodartisan55
Trend Micro is the best!
I just purchased an HP PC laptop with a Pentium quad core processer. Because of a question asked by another user a few days ago and the a...
  • 1 me too
  • 2 replies
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Photo of deepakh
android
  • 1 me too
  • 1 reply
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Photo of lshaver91
Purchased at Best Buy again this year. Fastest install ever. Trend Micro is the best.
Great protection at a very good price point. I have used your tech support before and they were very helpful. Keep up the good work!
  • 1 me too
  • 1 reply
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Photo of yichiendung
You're system really helped my problems with viruses
  • 2 me toos
  • 3 replies
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Photo of moe907
you guys are the best no virse
  • 1 me too
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Photo of chukpilk
Chatted with Sonny to fix hangup problem. He sent link to fix. Fix worked. Thanks, Sonny !!
  • 2 me toos
  • 1 reply
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Photo of phil.hansen
very satisfied customer
Virtually no problems with Trend for over 10 years
  • 2 me toos
  • 1 reply
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Photo of dannyboy7164
Very easy too install. thank you! Dr. Jones
Very nice setup. No problem's. Nice scan. Easy job. Thanks!
  • 1 me too
  • 1 reply
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Photo of Max Slo
2017 Merry Christmas to...
... all the Trend Micro staff, especially community representatives, (especially the girls!) :P And yes, to the other members!  And yes...
  • 3 me toos
  • 2 replies
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Photo of m25ludwig
Very helpful tech support
Called tech support and spoke to Kim (not sure of the spelling).  He was extremely helpful and professional.
  • 3 me toos
  • 1 reply
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Photo of jeanettethompson717
Loading software
My issue was resolved
  • 1 me too
  • 1 reply
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Photo of bfsk2010
thanks for your help today John Talavera... in cashback offer, the battery needed power and we lost the chat reply window Bill
thanks for your help today John Talavera... in the cashback offer, the battery kicked in to connect to power and we lost the chat reply w...
  • 1 me too
  • 1 reply
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Photo of gary.tuckerman
maximum
fuck good
  • 1 me too
  • 2 replies
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