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Welcome to the Trend Micro Home Users Community!

Our support community is a great place to get help directly from Trend Micro support experts. Get your questions answered and problems solved!

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Conversations

Photo of chaitanyaparmar969
Feature Improvement
Trend Micro have to improve it's on access scan because during accessing files, it takes huge resources & makes windows explorer slow, it...
  • 1 me too
  • 0 replies
  • Idea
Photo of Bill Hanley
Trend Micro icon at startup should be a different color and then change to red when protected.
Your icon appears red in the "Show hidden icons" popup at the lower right of the screen (Win10). The problem is that it's always red - ev...
  • 1 me too
  • 5 replies
  • Idea
  • Under Consideration
Photo of robert_silber
How do I quit being bugged about your "continuous renewal plan?"
Put a "Do not show again" option on this notification!
  • 1 me too
  • 1 reply
  • Idea
  • Under Consideration
Photo of eugene.burston
Why no NAS scans?!
So far i like the program, it's fast and efficient and i like the tune up and password managers.  My main issue is that the program does ...
  • 1 me too
  • 1 reply
  • Idea
Photo of claudiu_botezatu
Change Quarantine Status if a file is restored
When Trend removes a "malicious" item, you can find it in Quarantine with the status "Removed" However, if you decide to "Restore" it ...
  • 1 me too
  • 4 replies
  • Idea
  • Not Planned
Photo of vmarch.nc
Scan % display screen Details
If been using Trend Micro for years, and I noticed that when I am running a scan, and click on the circled UP carrot (^) below the Scan ...
  • 1 me too
  • 1 reply
  • Idea
  • Not Planned
Photo of shahidf
Downloads should be secure (https and verification hash)
Download link to product from My Account or even reseller bought from, is unsecure (plain http). Bit uncomfortable downloading a program ...
  • 1 me too
  • 1 reply
  • Idea
  • Planned
Photo of ku3577
An idea for Trend Micro about Parental Controls
"An option of a function in Parental Control that blocks ticked contents such as sex violence while still allowing kids to play their gam...
  • 1 me too
  • 1 reply
  • Idea
  • Not Planned
Photo of greytrek24
Bundle updates
I appreciate TM's devotion to maintaining up-to-date protection, but MUST there be another, uncontrollable micro-update every 10-20 mins ...
  • 1 me too
  • 3 replies
  • Idea
  • Not Planned
Photo of mr.amore
Stop saying, "for my protection, we've done this even though you don't want it."
I am very disappointed with this antivirus since it slows pages loading. I want my internet security turned off and it has no option to d...
  • 1 me too
  • 1 reply
  • Idea
  • Under Consideration
Photo of MAVL7
Trend Micro Internet Security works great! A suggestion to improve would be to be able to Import/Export the Exception Lists.
Ability to Import/Export the Exception Lists
  • 2 me toos
  • 1 reply
  • Idea
  • Not Planned
Photo of hofmeig
Upgrade feedback - .
Upgrade feedback - Would have liked better notification of what upgrade was going to do, a bit uncomforable with doing restart and having...
  • 2 me toos
  • 1 reply
  • Idea
  • Under Consideration
Photo of davialbergaria
[IDEA] Support the Opera browser
Hi team. I would suggest that "Trend Micro Password Manager" could support Opera browser (http://www.opera.com)  as a plugin. I use Oper...
  • 1 me too
  • 1 reply
  • Idea
  • Not Planned
Photo of Justme44
Password Manager feedback
Trendmicro should put their investments into something other than a password manager, and suggest their users go to LastPass for a world ...
  • 1 me too
  • 3 replies
  • Idea
  • Under Consideration
Photo of nishantaaditya7
not activety
  • 1 me too
  • 4 replies
  • Idea
  • Not Planned
Photo of chrlshlmn
will there be in the future that we can use another anti-malware software with trend micro/malwareb
  • 1 me too
  • 2 replies
  • Idea
Photo of Tom Emmelot
Serial Number
Hi Team, It happened now several times that somebody post in " Trend Micro Home Users Community" and put the "Serial Number"of their TM ...
  • 2 me toos
  • 1 reply
  • Idea
  • Planned
Photo of chrlshlmn
is it ok to use windows defender limited perodic scanning
  • 1 me too
  • 1 reply
  • Idea