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Welcome to the Trend Micro Home Users Community!

Our support community is a great place to get help directly from Trend Micro support experts. Get your questions answered and problems solved!

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Conversations

Conversations 1 - 20 of 36
Photo of leeyayu
hope trend micro able to provide date of previous scan
  • 1 me too
  • 2 replies
  • Idea
Photo of 34491449
Some suggestions and problems need to be solved.
I think there are some problems waiting for you to solve and consider.The following are some known and numerous problems.First of all, ef...
  • 1 me too
  • 1 reply
  • Idea
Photo of Tofe Filiga
It is ok, I just have a Feeedback Remember? Ifr I ring to the Customer Services and talk to the Technician I decide to make a Feedback.
I need to have a Feedback to the Customer Services for the Technician that talk o me and I Track my Case# 1-1-1139858281 - Title; Registr...
  • 1 me too
  • 2 replies
  • Idea
Photo of Birdy
Menu attached to the PW Mgr Icon to show the version and help options
Menu options in Password Manager & Resolution Speed of Issues  There is no way to get to any settings for PW Mgr, there should be an 'Ab...
  • 1 me too
  • 2 replies
  • Idea
Photo of efh_7394
Update notification option over automatic updates
The one thing that always gets on my nerves with Trend Micro is the automatic updates. I understand why it needs to happen. But it makes ...
  • 2 me toos
  • 2 replies
  • Idea
  • Not Planned
Photo of frank
pop-up messages disappear way too soon
Please, either give me a way to keep pop-up messages open, or give me a way to get these back without hassle. The pop-up messages in the ...
  • 1 me too
  • 1 reply
  • Idea
  • Not Planned
Photo of Arnaud Vacquier
Test : many ideas
Hi, I have use Eset many years but detection is little low than Trend Micro (Maximum Security) but : a) Why silent mode don't start aut...
  • 1 me too
  • 5 replies
  • Idea
  • Under Consideration
Photo of SEAMANALAN
REPLY TO AUTOMATIC RENEWAL QUESTION
Someone somewhere in this Forum asked a question about how to find out when his subscription would end. I clicked REPLY on my email & wou...
  • 1 me too
  • 1 reply
  • Idea
  • Not Planned
Photo of drwarchitect
How do I stop the annoying "Renew Now" Trend Micro pop-ups????
How do I stop the annoying "Renew Now" Trend Micro pop-ups????
  • 2 me toos
  • 14 replies
  • Idea
  • Not Planned
Photo of oldschoolabc
Visual indicator of Trend Micro Internet Security download with percentage as it is downloading aand to show completed.
When starting my computer and Trend Internet Security is loading, it would be nice to have a bar or indicator showing on the desktop that...
  • 1 me too
  • 1 reply
  • Idea
Photo of klught
Points Badges...
Hi, Your Points Badge idea is cute, but is it just a pretty graphic that we get?  Not that that's a bad thing, but... two free tickets to...
  • 3 me toos
  • 2 replies
  • Idea
  • Not Planned
Photo of hp294594
Night Mode
Can you guys add an option for night viewing like a dark mode. the white panel is fine for day but night time I would love to see an opti...
  • 1 me too
  • 1 reply
  • Idea
  • Not Planned
Photo of icongsxr2000
I have an improvement
maybe have the virus protection run in the background, to allow you to invest 100% of your attention to the task at hand (this happens to...
  • 1 me too
  • 1 reply
  • Idea
Photo of mderu
Better Scheduling
I leave my computer on 24x7.  It would be great if the Trend Micro software would analyze the days and times during the week that I tend ...
  • 1 me too
  • 1 reply
  • Idea
Photo of Birdy
EMAIL Protected by Trend Micro Statement - Massively missed advertising opportunity
I cannot understand WHY Trend do not offer an option to create a security statement/signature at the end of an email. What an absolute wa...
  • 1 me too
  • 1 reply
  • Idea
  • Under Consideration
Photo of Steve Hrubec
Microsoft up-dates and the NEW popups
I have had Trend Micro for several years. I am pleased with it. BUT if you are to improve anything, find a way that people can stop micro...
  • 1 me too
  • 2 replies
  • Idea
  • Not Planned
Photo of comshirt
do you have a product that works on linux OS computers?
I have a new machine running ubuntu 16.04, do you have a product that will work on it?
  • 1 me too
  • 1 reply
  • Idea
  • Not Planned
Photo of ST193
I like Trend Micro...excellent protection. There should be a way to check how many files were scanned. Good work
Log files?
  • 1 me too
  • 2 replies
  • Idea
Photo of vishalthakkarin
Sort saved passwords in password manager by dragging the passwords by holding the 3 dots in the manner we want to sort them manually
i would request the TM TEAM to allow us to sort saved passwords in password manager by dragging the passwords by holding the 3 dots in th...
  • 2 me toos
  • 1 reply
  • Idea
  • Under Consideration
Photo of chaitanyaparmar969
Feature Improvement
Trend Micro have to improve it's on access scan because during accessing files, it takes huge resources & makes windows explorer slow, it...
  • 1 me too
  • 1 reply
  • Idea