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Welcome to the Trend Micro Home Users Community!

Our support community is a great place to get help directly from Trend Micro support experts. Get your questions answered and problems solved!

You need to have a Trend Micro account to join this support community. To join, please click "CLICK HERE TO JOIN" button, and follow the steps to sign in with your Trend Micro account and password. If you do not know your Trend Micro account or password, please visit http://account.trendmicro.com.    


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Conversations 1 - 20 of 2339
Photo of llevyRF
Buy Trend Micro Max after searching for information on the web. And I thought that was the best but install, and my computer began to act...
  • 1 me too
  • 25 replies
  • Question
  • In Progress
Photo of gundamex00
Virus detection
Hi, I have bought a Maximum security license. It tells me that I have a brhost virus in my laptop. However, when i try to follow online g...
  • 2 me toos
  • 13 replies
  • Question
  • In Progress
Photo of granddaddy1us
how can I renew without clicking "I Agree-Continue" which is for auto-renewal forever and ever. I want to do just one year, now. I don'...
  • 3 me toos
  • 13 replies
  • Question
  • Answered
Photo of Stephan
Firefox slowdown
I have the same issue. Slow Firefox start and for new tabs also. I see high cpu usage of coreServiceShell.exe during this time. It occur...
  • 4 me toos
  • 12 replies
  • Question
  • Answered