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Welcome to the Trend Micro Home Users Community!

Our support community is a great place to get help directly from Trend Micro support experts. Get your questions answered and problems solved!

You need to have a Trend Micro account to join this support community. To join, please click "CLICK HERE TO JOIN" button, and follow the steps to sign in with your Trend Micro account and password. If you do not know your Trend Micro account or password, please visit http://account.trendmicro.com.    


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Conversations 1 - 20 of 1775
Photo of ellisbrandi84
Linkey was installed on my Mac Air after I was trying to update my Adobe Flash software. I can't get rid of it, and usually Trend Micro i...
  • 1 me too
  • 21 replies
  • Problem
  • Acknowledged
Photo of ircil56
100% Disk Usage
100% Disk Usage Problem: High disk usage using Trend MicroTM Antivirus+ 2018, 100% for many minutes at a time intermittently on Win10, D...
  • 5 me toos
  • 18 replies
  • Problem
  • In Progress
Photo of sj_morgan
Outlook 2016 not opening
Hi There, I am running windows 10, Office 2016 and Maximum security 2017. All of a sudden my Outlook 2016 was not opening, however when I...
  • 1 me too
  • 16 replies
  • Problem
  • In Progress
Photo of dr
Running Windows 7  on Dell XPS - Trend Micro AnitVirus+ My computer has been crashing while I am scrolling around on Facebook - nothing c...
  • 1 me too
  • 14 replies
  • Problem
  • Solved
Photo of woodartisan55
Browser Problem
I'm using an older HP pc running Windows 8.1.  I downloaded Firefox as a browser instead of the old Internet Explorer.  Last evening I pe...
  • 1 me too
  • 13 replies
  • Problem
  • Solved