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Welcome to the Trend Micro Home Users Community!

Our support community is a great place to get help directly from Trend Micro support experts. Get your questions answered and problems solved!

You need to have a Trend Micro account to join this support community. To join, please click "CLICK HERE TO JOIN" button, and follow the steps to sign in with your Trend Micro account and password. If you do not know your Trend Micro account or password, please visit http://account.trendmicro.com.    

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Conversations

Conversations 1 - 20 of 1413
Photo of Stephan
Firefox slowdown
I have the same issue. Slow Firefox start and for new tabs also. I see high cpu usage of coreServiceShell.exe during this time. It occur...
  • 4 me toos
  • 12 replies
  • Question
  • Answered
Photo of horrie
Adware removal
One computer on my home network had Trend Micro Max accidentaly removed. After many popups, locking up and running slow, I noticed the m...
  • 3 me toos
  • 2 replies
  • Question
  • Answered
Photo of f.baldwin
extortion e-mail
I received an extortion e-mail containing an old password of mine. It says "Wh‌en you w‌ere vi‌ewi‌ng vi‌d‌eos, yo‌ur bro‌wser bega‌n f...
  • 3 me toos
  • 4 replies
  • Question
  • Answered
Photo of L Simon
Renewal ripoff
I am a very long-time Trend Micro customer (at least 12 years) but I'm getting so fed up I'm thinking of switching to another highly reco...
  • 3 me toos
  • 6 replies
  • Question
  • Answered
Photo of granddaddy1us
Renewal
how can I renew without clicking "I Agree-Continue" which is for auto-renewal forever and ever. I want to do just one year, now. I don'...
  • 3 me toos
  • 13 replies
  • Question
  • Answered