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Welcome to the Trend Micro Home Users Community!

Our support community is a great place to get help directly from Trend Micro support experts. Get your questions answered and problems solved!

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Conversations

Recent Conversations
Conversations 41 - 60 of 3701
Photo of leturner
Trend Micro will not activate when computer startup
After sign in, Trend Micro say that my protection is disabled and to restart. I do restart several times to no avail. HP laptop, Pavilion...
  • 1 me too
  • 1 reply
  • Problem
Photo of jack
123Link virus
I have trendmicro Maximum Security installed, why am I still getting 123Link virus? Looks like an Adware.
  • 1 me too
  • 1 reply
  • Problem
Photo of Heidi
Safety checkmarks on emails makes headings unreadable - Stop it!!
Relatively new check marks and green highlight on headings in emails to show links are safe makes those headlines UNREADABLE. The font is...
  • 1 me too
  • 6 replies
  • Problem
Photo of bpfeiffer
Why do I have to go into Trend Micro to get my protection started every day.
Why do I have to go into Trend Micro to get my protection started every day, sometimes 2 or 3 times a day, this just started a couple wee...
  • 1 me too
  • 3 replies
  • Question
Photo of TM_X
Information About High Disk Activity of Trend Micro Anti Malware Solution Platform
Hi,   We have been receiving a number of reported cases of slow computer performance and high disk activity of Trend Micro Anti Malware S...
  • 2 me toos
  • 9 replies
  • Announcement
Photo of Watersh-1980
I want to stop this master sign in, it is not letting get into sights, and i am locked out
Password manager,   dont like this causes more problem, for me. what to enable it
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of tonypumilia
Why is Trend Micro blocking web sites of Fox News?
I've spent several hours trying to ascertain why all of a sudden I can't access any web sites of Fox News and have narrowed the issue to ...
  • 1 me too
  • 6 replies
  • Problem
  • Acknowledged
Photo of grahameweir
windows 10 is sending heaps of garbage but cannot find recyclebin plus cannot uninstall trusted installer any suggestions for a scan
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of jennapapuni1987
You're connection is not private
Cannot access a site that is reliable and necessary for my online studies. I keep getting you're connection is not private. Note: my time...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of peggylayne01
I would like Trend Micro to stay active and continuously protect my Toshiba SatelliteL505 running Windows 7 and Trend Internet Security
Trend regularly closes and often does not initiate at startup.
  • 1 me too
  • 3 replies
  • Problem
  • Solved
Photo of Eule
Password Manager Android app will not accept CORRECT master password after re-installation of app
The Password Manager phone app for Android no longer synced my passwords - new passwords I entered on my PC were not available on the pho...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Max Slo
Do you know wich Ransomware is using this kind of 'extension'?
Ransomware Attack
  • 1 me too
  • 2 replies
  • Question
Photo of ahsans
Trend Micro Add-On issue with Firefox 63.0
I know Mozilla Firefox releases a new upgrade of it's firefox browser in a steady pace and when they release a new version of firefox Tre...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of ron1anne
I like how the program works, and how simple it is to use. After a few weeks use, no problems so far.
As above
  • 1 me too
  • 1 reply
  • Praise
Photo of hupleemarine
Scan are very slow
  • 1 me too
  • 1 reply
  • Problem
Photo of corawl
Is there any reason Trend misro causes my computer start-up to be exceptionally slow? It also effectively hangs my computer during updates.
As the title says.... 
  • 1 me too
  • 3 replies
  • Problem
Photo of Randall McCaffry
I updated last night and now Adobe XI crashes and none of my printers work. Is there a way to go backwards?
Help
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of thorsen
Remove Prime Updater removal.
Malware
  • 1 me too
  • 1 reply
  • Problem
Photo of kurt.ziobro
Trend Micro deleting my video game Yakuza 0's exe file even though its not a virus
Today (after owning the game for more than a month already) Trend Micro decided to start deleting the games .exe file claiming that it is...
  • 3 me toos
  • 5 replies
  • Problem
Photo of lrobinson67
How can I stop the program running a quick scan every time I log in?
  • 1 me too
  • 3 replies
  • Question