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Welcome to the Trend Micro Home Users Community!

Our support community is a great place to get help directly from Trend Micro support experts. Get your questions answered and problems solved!

You need to have a Trend Micro account to join this support community. To join, please click "CLICK HERE TO JOIN" button, and follow the steps to sign in with your Trend Micro account and password. If you do not know your Trend Micro account or password, please visit http://account.trendmicro.com.    


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Recent Conversations
Conversations 4001 - 4020 of 4305
Photo of brendan1612
screen freezes
I have a new HP laptop. Websites frequently freeze & won't allow downloads. Can this be caused by Trend Micro?
  • 1 me too
  • 1 reply
  • Question
Photo of j.n
Why does Firefox block BEP?
FireFox keeps crashing - now my computer is freezing at random. I just got a message from FireFox that it wants to disable the BEP plug i...
  • 3 me toos
  • 12 replies
  • Problem
  • In Progress
Photo of yelofiat
Restart Required error
My computer automatically disables Trend Micro and recommends rebooting to fix the problem, I've rebooted 3 times and the problem continu...
  • 2 me toos
  • 1 reply
  • Problem
  • In Progress
Photo of michaelpauline3
Is message legit
I have just installed Trend Micro Max security 10 on Win 8 PC, did a complete scan - all OK and am now checking for duplicate files. I am...
  • 1 me too
  • 1 reply
  • Question
  • Doesn't Need an Answer