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Welcome to the Trend Micro Home Users Community!

Our support community is a great place to get help directly from Trend Micro support experts. Get your questions answered and problems solved!

You need to have a Trend Micro account to join this support community. To join, please click "CLICK HERE TO JOIN" button, and follow the steps to sign in with your Trend Micro account and password. If you do not know your Trend Micro account or password, please visit http://account.trendmicro.com.    

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Conversations

Recent Conversations
Conversations 3661 - 3680 of 4093
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Problems with Trend
I've renewed the protection yesterday, July 12, 2016 ORDER NUMBER: ***removed private information*** Pass word: ***removed private inf...
  • 1 me too
  • 3 replies
  • Problem
  • In Progress
Photo of Robert Blair
PHP Files Scan
My internet provider advises that php files on my website contain malicious code. This is a Joomla site. I have downloaded the complete s...
  • 1 me too
  • 1 reply
  • Question
Photo of creebo
MAC install
I have just ordered and downloaded the Maximum security 10. I have both MAC and PCs. I am trying to find the MAC OSX install Customer...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of fergusf
Removing ehdrv.sys
I am trying to re-install my Trend Maximum on a new PC which replaces my previous PC. I am running Windows 10 64 bit. This one came with ...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of aefi
Renewal Messages
I have just renewed TM and keep getting error messages to connect to the internet and update virus and spyware protection even though I a...
  • 1 me too
  • 1 reply
  • Question
  • Answered