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Welcome to the Trend Micro Home Users Community!

Our support community is a great place to get help directly from Trend Micro support experts. Get your questions answered and problems solved!

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Conversations

Conversations 1 - 20 of 69
Photo of elgars2
System Defrag
My computer says that the system is 21% defragmented, I cannot get it to defrag. Other drives defrag OK. Is this caused by Trend Micro an...
  • 1 me too
  • 10 replies
  • Question
  • Doesn't Need an Answer
Photo of glen316
Reduced internet speed
Hi, my internet speed reduces by approx 45% when Trend antivirus for mac is active i have tried wireless and cable - wireless is effect...
  • 2 me toos
  • 6 replies
  • Question
  • Doesn't Need an Answer
Photo of istanford58
System mechanic
I have system mechanic on my comp. and use it quite often it seems to have a compatibility issue with trend micro. I do not want to remov...
  • 4 me toos
  • 6 replies
  • Question
  • Doesn't Need an Answer
Photo of kuzi
?Digital River Ireland
Is trend micro security a subsidiary of Digital River Ireland? I have just seen that a sum of money has been removed from my account in ...
  • 3 me toos
  • 6 replies
  • Question
  • Doesn't Need an Answer
Photo of schaupmeyer
Gmail SLOW!
Since installing Trend Micro my Gmail is slow. It is documented to be an issue. After logging in it takes ~ 17 seconds to get the inbox s...
  • 1 me too
  • 5 replies
  • Question
  • Doesn't Need an Answer
Photo of cathy21406
Window 10 Version 1709
I am trying to update to Windows 10, version 1709 and it tells me I have to manually extract the old trend files. I got on here a couple ...
  • 2 me toos
  • 3 replies
  • Question
  • Doesn't Need an Answer
Photo of DHEIMANN384
Restart Now Prompt
Beta For Home I kept getting the Restart Now message but when I clicked the Help link I got the Under Construction message. How can I be...
  • 1 me too
  • 3 replies
  • Question
  • Doesn't Need an Answer
Photo of nelsonsephiria
Protection Disable
My Trend antivirus keep asking for restart to fix the problem and i already done that almost 5th time and still the problem didn't fix ye...
  • 1 me too
  • 3 replies
  • Question
  • Doesn't Need an Answer
Photo of lynnbillv
Trojan Dynamer
What is TROJ DYNAMER GA2504F9.UVPM. I am unable to find anything about it. Trend Micro Security is attempting to quarantine this when I t...
  • 1 me too
  • 3 replies
  • Question
  • Doesn't Need an Answer