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Welcome to the Trend Micro Home Users Community!

Our support community is a great place to get help directly from Trend Micro support experts. Get your questions answered and problems solved!

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Conversations

Conversations 1 - 20 of 312
Photo of curnowar
Missing Excel File
A Microsoft Excel file that I was editing yesterday has disappeared from the Micro Vault folder and I can now only find a more dated edit...
  • 1 me too
  • 10 replies
  • Question
Photo of mikemm1
Computer runs slow
If every thing checks out on my computer, what makes it run so slow?  it seems to take a very long time do any thing. I can most of the t...
  • 2 me toos
  • 5 replies
  • Question
Photo of fcoliver
Emails now blocked
In Outlook Home & Business 2010 (Windows 8.1 with TM Maximum Security) many emails are suddenly being blocked and sent to Junk with the m...
  • 1 me too
  • 5 replies
  • Question
Photo of glabount
renewal time
I currently subscribe for 5 PC's and it is time to renew. I want to go back to only a 3 PC subscription. What do I need to do?Thank you
  • 1 me too
  • 4 replies
  • Question
Photo of snyounger
kbfilter.sys
We have Trend Micro Maximum Security installed and it doesn't indicate there are any problems when scanning. Is the kbfilter.sys file sup...
  • 1 me too
  • 4 replies
  • Question