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Welcome to the Trend Micro Home Users Community!

Our support community is a great place to get help directly from Trend Micro support experts. Get your questions answered and problems solved!

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Conversations

Conversations 41 - 60 of 69
Photo of theolagult
Bought the wrong protection
I bought the wrong protection for my laptop because the serial number i received say's it not the right one can i get a refund and then b...
  • 1 me too
  • 2 replies
  • Question
  • Doesn't Need an Answer
Photo of lynnbillv
Trojan Dynamer
What is TROJ DYNAMER GA2504F9.UVPM. I am unable to find anything about it. Trend Micro Security is attempting to quarantine this when I t...
  • 1 me too
  • 3 replies
  • Question
  • Doesn't Need an Answer
Photo of elgars2
System Defrag
My computer says that the system is 21% defragmented, I cannot get it to defrag. Other drives defrag OK. Is this caused by Trend Micro an...
  • 1 me too
  • 10 replies
  • Question
  • Doesn't Need an Answer
Photo of john.hewes
a double dilemma
On October 1st I purchased a renewal of Trend security which was said to expire on 14th October. However in the Product Panel it says th...
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  • 3 replies
  • Question
  • Doesn't Need an Answer
Photo of swanro
Trend micro turned off!
Can anyone let me know why my trendmicro maximum security was turned off this morning as I did not turn it off Will appreciate a respons...
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  • 3 replies
  • Question
  • Doesn't Need an Answer
Photo of dennis.toona
msvcr110.dll error message
After an update to W10...I get an error message that the pwmconsole.exe will not work because msvcr110.dll is not loaded...consequently I...
  • 1 me too
  • 3 replies
  • Question
  • Doesn't Need an Answer
Photo of rosspj1
Subscription cancellation
I have just received from Trend Micro, 4.11 pm today, saying you have cancelled my subscription. Is this true or am I being hacked? Pete...
  • 1 me too
  • 2 replies
  • Question
  • Doesn't Need an Answer