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Welcome to the Trend Micro Home Users Community!

Our support community is a great place to get help directly from Trend Micro support experts. Get your questions answered and problems solved!

You need to have a Trend Micro account to join this support community. To join, please click "CLICK HERE TO JOIN" button, and follow the steps to sign in with your Trend Micro account and password. If you do not know your Trend Micro account or password, please visit http://account.trendmicro.com.    

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Conversations

Conversations 21 - 40 of 252
Photo of bandnfodor
Once issue is resolved
Just had a successful community interaction where my issue was resolved as a result of support from community members.  Do I indicate any...
  • 1 me too
  • 0 replies
  • Question
  • Acknowledged
Photo of bethalie.schaefer
Renewal
Renewal Attempted renewal 9/14, 9/24/18. Downloaded 9/24 and 9/25/18. It still shows it needs to be rewed after all the times it takes to...
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
Photo of mott.nancy
Difficulty with download
I renewed subscription on 7/12/18 and downloaded on PC. Trying to download on laptop but it states that it's too long ago. How do I ove...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of Jacquelyn Jones
Microsoft
I was contacted by Microsoft after they locked my computer down and they told me your antivirus program that I have does NOT protect win...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of rimskyjoe
How to uninstall Vault?
Trend Micro Vault how to uninstall it? My laptop has a very small hard drive. I have very few programs installed, just Trend Micro and Wi...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged