Favicon 128x128

Welcome to the Trend Micro Home Users Community!

Our support community is a great place to get help directly from Trend Micro support experts. Get your questions answered and problems solved!

You need to have a Trend Micro account to join this support community. To join, please click "CLICK HERE TO JOIN" button, and follow the steps to sign in with your Trend Micro account and password. If you do not know your Trend Micro account or password, please visit http://account.trendmicro.com.    


  • Step 1: Sign Up
  • Step 2: Follow Categories


Conversations 1 - 20 of 2376
Photo of Lin
protection disabled
continually getting "protection disabled" please restart computer notice 2-3 times a day. So I restart only to get the notice an hour la...
  • 1 me too
  • 1 reply
  • Question
Photo of AkSusan83
Possible Keylogger
I recently was notified by my retirement account security protection department, that someone had tried to access my account. It seems i...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of lambys
Is this program from the Microsoft Store dangerous? ginrummy.upw.exe is being blocked by trend micro. This program has been available fro...
  • 1 me too
  • 5 replies
  • Question
  • Answered