Your software is taking 95% of my CPU and over half of my memory

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  • Question
  • Updated 5 months ago
  • Answered
Your software is taking 95% of my CPU and over half of my memory and I can't stop it. 
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dlatona01

  • 72 Points
  • frustrated. i should be able to control this

Posted 5 months ago

  • 1
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Tom Emmelot, Champion

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Hi dlatona01

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers, that is only at working hours.
I dont know the program that is disturbing you (screenshot of the task-manager will help)
in the meanwhile try this:
Slow PC performance due to high CPU or memory usage of CoreServiceShell.exe


Hope this helps.

Kind regards,
Tom
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TM_Kaye, Employee

  • 2,440 Points 2k badge 2x thumb
Hello dlatona01

I am sorry that you are encountering this issue with our program. You may try to follow the link provided by Tom Emmelot above to resolve this. But if the issue still persists, you may contact the Best Buy Team. They have the proper tools that can help you about this matter. 

You may contact them at 1-800-433-5778.

Have a great day!

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