Your remove duplicate files is operating at a snails pace

  • 3
  • Problem
  • Updated 11 months ago
  • Acknowledged
Slow programme
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Bruce

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Posted 11 months ago

  • 3
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TM_Kaye, Employee

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Hi @Bruce,

Welcome to Trend Micro Community!

Thank you for posting your concern here about the performance of the Trend Micro program in removing duplicate files. 

The possible reason you are encountering this is because there are too many duplicate files that needs to be deleted or removed on your PC. When deleting a file, the calculation time depends on not only the file size but the file number of its folder. 

May I know how long does the program takes to remove the duplicate files? Also, did you encounter any error message during this process?

Have a great day!

Trend Micro Home Users Community

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