your product will not remove malware ads keep appearing

  • 1
  • Problem
  • Updated 4 months ago
  • In Progress
I have got a problem with adds that appear in the lower right corner of my screen. They appear evertimg I use my browser. Despit repeated scans by your product I can't get rid of these downloads
Photo of tim.goodman


  • 70 Points

Posted 4 months ago

  • 1
Photo of TM_X

TM_X, Alum

  • 9,406 Points 5k badge 2x thumb
Hi tim.goodman

We're sorry to hear of your experience. Are you able to provide us the following details so that we can further check?
  • Operating system of your computer
  • Affected browser
  • Screenshot of the pop-up
Awaiting your response.