Your product is preventing my device from recognizing USB, Online instructions are not accurate, so I am screwed. WTF?

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  • Problem
  • Updated 2 weeks ago
  • Acknowledged
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wjgood

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Posted 2 weeks ago

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TM_Pat, Official Rep

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Hi wjgood,

We're sorry to hear of your experience.

Are you getting any pop up or error messages from your Trend Micro Security program? If so, please share a screenshot if that pop up so we can have a look on it too.

Regards,
Pat