Your product is preventing my device from recognizing USB, Online instructions are not accurate, so I am screwed. WTF?

  • 1
  • Problem
  • Updated 2 weeks ago
  • Acknowledged
Photo of wjgood


  • 70 Points

Posted 2 weeks ago

  • 1
Photo of TM_Pat

TM_Pat, Official Rep

  • 10,876 Points 10k badge 2x thumb
Hi wjgood,

We're sorry to hear of your experience.

Are you getting any pop up or error messages from your Trend Micro Security program? If so, please share a screenshot if that pop up so we can have a look on it too.