wy do you wont me to renew now,i have cover until september 2019 ?

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  • Problem
  • Updated 4 months ago
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as above
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jurgenstreich

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Posted 4 months ago

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TM_Cha, Employee

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Hi, jurgenstreich.

Did you receive an email or is it a pop-up notification? Are you able to provide a screenshot of this so we can further investigate why you are being asked to renew? I was able to check that your subscription is valid until September 18, 2019.

Awaiting your response. 

~Cha
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Elli

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I tried to put my licensed number in the beta software and received an error. I put in a ticket a while ago and still waiting a response as to how to fix the issue.
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TM_Ann, Official Rep

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Beta Concern

Please reference the new conversation here: [Beta] Received an Error Message using Beta Software