windows xp not compatable with Maximum Security 2017

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  • Updated 2 years ago
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how can I use it
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barbyt

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Posted 2 years ago

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TM_L, Official Rep

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Official Response
Hi Amir, thanks for helping!

Hi @barbyt, thank you for your new purchase of Trend Micro Maximum Security!

However, for your question, we are sorry to inform you that the operating system of the computer is Windows  XP which is no longer supported by Microsoft. We suggest upgrading your operating system to a much later version. We recommend Windows 7 to Windows 10 since most of the latest programs are compatible with these operating system. Here's a reference doc for this: 
Trend Micro's official statement for Windows XP's Consumer End of Support (EOS)

For further assistance on upgrading the operating system, you may contact Microsoft for help:
Help for Microsoft 

We highly encourage you to do this suggestion for your own safety because even though you have an antivirus installed on your PC but your operating system is not updated, your files are still vulnerable to threats due to the lack of patches that your computer needs to keep it more secure. 

Please let me know if you have more concerns or questions by replying here. Thank you.

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