Windows Vista..New Trend Micro upgrade BLOCKS GOOGLE

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  • Updated 2 years ago
  • Solved
I still have a Windows Vista and use the older version of Google. When I upgrade to the new version of Trend Micro it blocks Google and I can't get online. H E L P !!!! Can I please stay with the older version of Trend Micro which caused no problems? H E L P !!!!
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tiffanynicolina

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Posted 2 years ago

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TM_JK, Employee

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Hi tiffanynicolina and welcome to the community, Thank you for bringing this to our attention and apologiesfor any inconvenience.

To answer your query in regard to Google Chrome, this concernhappens when Windows Vista disables the navigation controls for Google Chromeon computers protected by Trend Micro Security. To fix this, I recommendyou to visit this page: Google Chrome is not working when Trend Micro Securityis enabled in Windows Vista. You will need to download the hotfix and run it inyour computer to fix this.

Foryour query on Trend Micro’s compatibility, you can still use Trend Micro whilehaving Windows Vista as your operating system. However, we encourage our usersto upgrade the operating system to Windows 7 and above when Microsoft will endits support on Vista on April 2017. You can check this page for Microsoft’stime frame for its operating system life cycle.

I hope this answers your concern. Please do not hesitate topost your concerns regarding Trend Micro.

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