Windows Firewall Control

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  • Updated 3 years ago
  • Answered
Hello,

Following a clean install of Windows 10.
I installed my Trend Micro and my Firewall (Windows Firewall Control 4). I have put the firewall on the exceptions list, but every start up of Windows, Trend Micro reports Windows Firewall Control (wfc.exe) as a threat. I have to click 'open file' every time to allow it to run.
I have the same problem with Internet Download Manager (idman.exe), even though it is also on the excluded list!
Can you help please?
Thank you.
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crabtree24

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  • annoyed by this.

Posted 3 years ago

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pragmatic

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Official Response
add them to the whitelist instead:
https://esupport.trendmicro.com/en-us...
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crabtree24

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Thank you for the reply.

Can I say that this is a bit of a difficult way to add to the white-list!

However, I tried this but it did not help. Should I add the full path to the executable, as I just added the executable (e.g., wfc.exe)?
(Edited)
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crabtree24

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Update - after a couple more reboots the solution seems to have taken OK.

Shame this cannot be put into the user interface, it would make it much easier.

Anyway, thanks for your help.
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pragmatic

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agreed
you're welcome
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TM_Claudia

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@pragmatic  Appreciate your help again!

@crabtree24  Glad to hear the programs run smoothly after you add them to White List. For your feature suggestion, I will definitely report to our product development team to see how to make white listing easier. Thank you!
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crabtree24

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If it were added to the user interface it would make the software an excellent piece of security software, maybe it is the only thing it is lacking!

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