windows 7 updater was working before i istalled TM 2018 antivirus download.

  • 1
  • Problem
  • Updated 2 months ago
  • In Progress
'i was using a multiple cpu license for TM 2017 and needed to upgrade for 2018. before upgrade, i was able to check for patches and scanned files and backed myself up to thumb drives )my own stuff). update chedker for windows 7 64 bits no longer wroking and help from online microsoft with their automatic fixer doesnot fix the problem. did your software do this by skrewing u p the os register?
Photo of rey


  • 70 Points

Posted 2 months ago

  • 1
Photo of TM_JustineM

TM_JustineM, Employee

  • 3,754 Points 3k badge 2x thumb
Hello rey and welcome to the community.

I understand how you feel about the situation. To further assist you can you send us a screenshot of what is happening so that we can have a better idea if this is really caused by the Trend Micro program?

We will wait for your response together with the screenshots.

Thank you and have a great day!

Trend Micro Home Users Community