Windows 7 Copy Paste Explorer crashes HELP.

  • 1
  • Problem
  • Updated 2 years ago
  • In Progress
My PC running Windows 7 has suddenly not allowed me to Copy & Paste. Windows Explorer crashes when I try to paste. I have tried running the DOS scan without success.
Can you help me. Thanks, JBR
Photo of john.rousseau1

john.rousseau1

  • 70 Points
  • frustrated

Posted 2 years ago

  • 1
Photo of TM_L

TM_L, Official Rep

  • 15,740 Points 10k badge 2x thumb
Thanks for asking here! Regarding your situation, let's isolate to make sure your Copy & Paste issue is not due to Internet Security. Please check if this problem is occurred after you temporarily disable Internet Security. We have a support document that explains how to do this:
Disabling or enabling your Trend Micro Security software

If after temporarily disable Internet Security the problem still persists, we suggest you to visit Microsoft's support page or contact them to resolve this issue.
Help for Microsoft  

If after temporarily disable Internet Security the problem is solved, please reply and we'll help you further. Thanks!

Trend Micro Home Users Community

This conversation is no longer open for comments or replies.