Windows 10 Update 1709 Failure

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  • Updated 9 months ago
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Beginning on 12/10/17 I have had multiple failure notices from Windows 10 regarding Update 1709. Each time it indicates that to "fix" the upload failure I need to uninstall Trend Micro 2009. How do I resolve this conflict?
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dlnich

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Posted 9 months ago

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TM_Kiko, Employee

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Hello dlnich ! Welcome to the community!

We have the same discussion for this problem. I think it is best that you follow the steps and the recommendations provided on that page. We have our friends over here in the community that has resolved this problem

Windows 10 version 1709 not installing.

I hope this helps.

Trend Micro Home Users Community
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eaglecap

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I have same problem as dinich. Diagnostic Toolkit for older versions lists three download options: Windows 7; Vista/7 32 bit; and Vista 64 bit. I am on Windows 10 (64) bit. Can I still use this toolkit to remove residual trend Micro 7 files? which option do I choose?
(Edited)
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TM_Novs, Employee

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Hi eaglecap, Welcome to the community!

I suggest you to open the link below as we already have the same discussion of your problem. There are steps that you need to follow that will resolve your concern because the latest toolkit cannot remove the remnant files of the old Trend Micro versions. 

Windows 10 version 1709 not installing.

I hope this helps.

Trend Micro Home Users Community

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