win3erx virus....I am not happy to say that trend micro fails to pick up this problem. Why am i paying u??

  • 1
  • Problem
  • Updated 5 months ago
  • In Progress
win3erx virus
Photo of cindydodemaide


  • 70 Points

Posted 5 months ago

  • 1
Photo of TM_Kree

TM_Kree, Official Rep

  • 2,802 Points 2k badge 2x thumb
Hello cindydodemaide and welcome to Trend Micro Home Users Community.

I'm sorry to hear about your experience. We always aim to be one step ahead of all possible security issues and threats. You may refer to this Trend Micro support page to fix this issue: 

Removing a virus infection Trend Micro Security did not detect

Just in case you need further help, we'll be here to assist you and make sure that your computer is secured.