Will you send me a disc with my renewal?

  • 1
  • Question
  • Updated 2 years ago
  • Answered
I just received that my renewal email and there were 2 charges to my credit card. Will you be sending me a disc? Do I have to pay for each computer? Last year I could use my disc of 5 computers. Please tell me the terms of of my purchase.
Photo of barbaraewing47


  • 70 Points

Posted 2 years ago

  • 1
Photo of TM_Ferry


  • 2,536 Points 2k badge 2x thumb
Hi barbaraewing47,

Thank you for posting here and welcome to Trend Micro Community!

Upon checking, both of your subscriptions can only cover 1 computer and there is no disc included in the order.

You may download the Trend Micro Antivirus+ Security on this link:

Installing Antivirus+ Security 2017

The installation instructions is also provided in the link.

Hope this helps.
Should you havefurther questions, please let us know so that we can assist you further. 

Thank you and have a great weekend!

Trend Micro Home Users Community

This conversation is no longer open for comments or replies.