My scan was hung up at about 80% completed, so I stopped the process in Task Manager. Now I cannot initiate a scan until "finished receiving an update or running a scan". How can we correct this so I can do a scan?
You may check the link of the thread above with the same issue of yours that was already resolved. As another option, you may reinstall the Trend Micro program on your computer. To do that, you can refer to the link below.