Wifi safety

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  • Question
  • Updated 6 months ago
  • Answered
  • (Edited)
What can people tell me about NORTON WIFI PRIVACY.  

I recently bought a new laptop, and got the whole sales spiel on wifi privacy/protection.  I told him we had 10 yrs of Trend left but he insisted that Trend only protect personal information from those sending to us ... not us sending out to others - especially when we are connected to FREE WIFI.

NORTON SECURITY PREMIUM + NORTON WiFi PRIVACY 1 yr (5 devices)
Valued at $250
Paid $72 as a part of my laptop bundle

Is this true - I am so uneducated in this area (it's so confusing)

I got home and looked at Trend and added my new laptop as well as re-adding my iPhone.  Suddenly I have a VPN on my phone.  I went back the store to seek a refund

As I was asking for a refund, another guy happened by and he too tried to explained again that at this moment in time, NORTON are the only ones giving this much protection on WiFi security and that I should keep & use the WiFi PRIVACY one and sell the NORTON PRIVACY (valued $130) for the $72 I paid

I do believe them, but they also told me to talk to Trend - so I am  :-)

thanks in advance
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tweitacher

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Posted 7 months ago

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TM_Jabi, Employee

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Hello tweitacher and welcome to the community! 

Thank you for asking here and giving us the opportunity to present to you the features of our Trend Micro program and how good it is. 

First of all, our program don't just protect your personal information, that is just one part of the protection that you are getting when you are using our program. The Trend Micro program, once installed on your machine or devices, is protecting you from all types of threats around. it can be from email, from a malicious software, malicious links or any other means or point of entry. It can also protect important files with the use of the Folder Shield. It's an all-in-one protection and the best protection that you can get. 

The Trend Micro program is capable enough to protect you. For the WiFi concern, we have the WiFi advisor (For PC), WiFi Checker (For Android) and Network Shield (For iOS) feature that is part of the program already, you do not need to buy it separately anymore. Here's a link that you can check to learn more about it: 
Frequently Asked Questions (FAQs) about the WiFi Advisor of Trend Micro Security

Using the Wi-Fi Checker feature in Mobile Security for Android

Using the Network Shield feature of your Mobile Security for iOS

You can also check the link below to see the product comparison and what our program can do on different types of devices/platforms. 
Trend Micro Security software feature comparison

Have a wonderful day! 

Trend Micro Home Users Community
(Edited)
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tweitacher

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thankyou for your response ... so in your professional opinion .... sell the whole kit for whatever I can get for it and recoup a minimum of my $72   :-)
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jack

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I find that above article is very important, it happens most the time with anyone because we are not aware of it. so will get about the wifi related problems by visiting Asus Router Customer Service for more details.
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TM_Neo, Employee

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Hi kelli and welcome to the Trend Micro Community!

Thanks for your additional insights. Feel free to share this thread to other users encountering the same concern.

Please feel free to contact us in the community any time when you need help for Trend Micro products in the future. 

Have a great day!

Trend Micro Home Users Community
(Edited)

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