why wont trend micro accept my pass word? I put in 8 characters --- both alpha and numeric?

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  • Updated 2 years ago
  • Answered
I bought your security product at Best Buy and renewed on 10/17/17 for $52.99 but you say I have no account with you?
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  • confused

Posted 2 years ago

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TM_VEN, Employee

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Hi mark-r and Welcome to the Community!

Thank you for reaching us with this concern, you do have an account but what I suspect is you have a different password for your Trend Micro Account, if you forgot your password for the account you can try to change it to other password.

Forgot Your Password?

Hope this helps!

Trend Micro Home Users Community

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