Why will trend micro antivirus ownself shut down when i visit some streaming website

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  • Problem
  • Updated 3 months ago
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Why will my trend micro antivirus ownself shut down when i visit some streaming website
example http://woaikanxi.cc/category/movie/
after streaming movie for some time the antivirus will ownself shut down....

intel core i5 m450 2.4ghz laptop
windows 7 home premium
trend micro 12.0.1226 version
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hlfonn

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  • frustrated

Posted 3 months ago

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Tom Emmelot, Champion

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Hi hlfonn

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers, that is only at working hours. I am just a volunteer!

That is because this is a dangerous site!!!
And i think wen TM want to block it you say it was ok and install some ad-on!
So i think do a full scan and look for installed program's and extensions.
Here from you

Kind regards,
Tom


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claudiu_botezatu

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Hard to believe that an antivirus will shut down by itself because encountered a "dangerous site".
I thought the purpose of an antivirus is to stay ON and defend your PC when a site is dangerous, not to turn off. 
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TM_Malik

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I agree but we're not really sure if that's what really happens which is why we are in the process of knowing some details first.
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TM_Malik

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Hi hlfonn, sorry for the inconvenience this issue have caused you.

May I ask if you may be experiencing the same issue as what has been identified on this thread (Updates on some issues with Scanning and Trend Micro program turning off)?

Does the Trend Micro program consistently disable itself whenever you access that site? As Tom advised, it would also be best to uninstall conflicting programs, potentially unwanted programs, and disable extensions on your browser that you may not be familiar with or unnecessary.

We'll wait for your response. Thank you!