why when I try to open trend micro all I get is a page asking do I want monthly reports time and time again no matter what I do?

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  • Updated 2 years ago
Photo of ddriley


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Posted 2 years ago

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TM_Gerald, Employee

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Upon checking your records, it states that you have an active subscription bought from Best Buy. Please contact our Geek Squad support hotline thru 1-800-433-5778, and we will be more than glad to check out the issue for you! Perhaps there might be a need for reconfiguration of your security software settings.

Please reply if our support engineers were able to solve your issue.