why the scan completed box will not close for more then 2 seconds before returning to the main screen?

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  • Updated 2 years ago
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Photo of paseint


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Posted 2 years ago

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TM_VEN, Employee

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Hi paseint and Welcome to the Community!

Thank you for posting your concern here.

May we ask for a screenshot of the scan complete box that you are encountering?

Expecting your reply soon, thank you!

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Photo of TM_Malik


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Welcome to the Community, paseint.

From what I understand, there's a delay in closing out the window that opens when the scan completes? It actually depends on the performance of your computer and it's completely normal.

If you have the time, can you please provide more information regarding your concern? Thank you so much!

Trend Micro Home Users Community