Why isn't pc health checkup showing when i click device?

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  • Updated 3 years ago
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I downloaded Trend Micro Antivirus+ but when I open it and click on device all that shows is Security settings, Real-time scanning, and Web filtering. I don't see PC Health Checkup.
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Posted 3 years ago

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Thank you for contacting us in our support community! For your "PC Health Checkup" question, we are sorry to inform you that there is no PC Health Checkup feature for Mac. The feature is only for Windows currently. If you are using Windows, the following support doc is for your reference:
The main console of your Trend Micro Security software - Refer to "Device" section

You can find "PC Health Checkup" feature in Device section, and click start to perform it.

Here's a support document about the setting change of PC Health Checkup for your reference:
Configuring the PC Health Checkup of Trend Micro Security software

Please let us know if your question was answered. 

Also, thank you for being a subscriber of our premium support service! Please don't forget to utilize the premium service which includes 24x7 phone support. You can find the premium service phone number in the "Call Premium Support" section in this page.

Thank you!

Trend Micro Home Users Community

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